Return Authorization Request

Returns

We're sorry to hear that you weren't satisfied with your Deep Reflection order, but we are here to make things right. Submit this form to notify us of your intentions to return an item, so that we can better assist you.

After we acknowledge receipt of your request, simply return your order to our fulfillment center at: 215 Elkin Highway, North Wilkesboro, NC 28659. You will need to pay return shipping costs unless the return is due to our error.

To get your order number, access My Orders.

List the item(s) you wish to return. If you are returning all items in your order, write "All".
Please give us additional details on why you have decided to return your item(s).
(Optional) You can upload a photograph of defective or erroneous products, etc.